- The Family Concierge at The Reserve at Paradisus Palma Real offers your family the best activities, services and amenities. Everything you need so you don’t have to think about anything other than enjoying yourselves
- Bathe in the most exclusive area of the Caribbean Sea. The Reserve at Paradisus Palma Real puts a little piece of paradise in Punta Cana within your reach
- The Kids Zone offers plenty of fun for children of all ages: a complete programme of activities and entertainment so they make the most of every second of their holiday and live unique moments
- Cool off in any of the 3 exclusive pools in The Reserve area. Choose either the relaxation of the main pool with ritual water zone, the fun of the children's pool with slides or the care of the water corner designed especially for babies
- Live a zen moment at our Yhi Spa. Massages and treatments that awaken your five senses. Experience true wellbeing in your body and mind
- Luxury and exclusivity are the main features of your holiday in Punta Cana. First class facilities, together with exquisite service, that make your holiday a simply incredible experience
Services and Facilities
The services and facilities offered by The Reserve at Paradisus Palma Real are especially designed for a superb family holiday. Services, like the Family Concierge, will make your stay in paradise exclusive and special. And facilities, such as the YHI Spa or the incredible swimming pool, will make your holiday simply unique.
Family Concierge offers the most complete service throughout your entire stay, so the only thing you have to “worry” about is simply enjoying your family holiday to the full. Endless amenities and exclusive benefits and services so you and your family can make each and every moment in paradise unforgettable.
When you stay at one of the Family Concierge rooms or suites at The Reserve at Paradisus Palma Real, you and your family can enjoy the services of a personal Family Concierge all day, who will organize everything each member of family needs and wants, even the very youngest ones. For greater comfort, you can check in in a private, exclusive area for families, or check in in the private lobby with snacks and drinks, lounge, reading area and internet.
A service with exclusive benefits, such as access to private areas and Family Concierge Master Suites, stunning suites with personalized details and amenities for children to enjoy.
Family Concierge benefits:
- Elegant VIP area with personalised check-in and check-out for all the family
- Luxury Family Concierge suites
- Family Concierge all day long and special activities
- Free mobile phone for constant contact with our attentive concierge staff
- Paradisus Kids Kit on arrival including hat, t-shirt, rucksack...
- Children's pool
- Private beach area with pool concierge pool and reservations of palapas
- Preferential bookings at the restaurants, activities and spa
- Possibility of communicating rooms (*)
- PS2™, XBox 360™ or Wii™ consoles in the room (on request)
- Internet in the rooms, restaurants and public areas
- Special amenities for the kids in the room including bathrobes and slippers
- Bathrobes and slippers for the parents
- Daily turn-down service with snacks
- Personalised minibar with drinks and snacks for children
- “Fun in the bath” preparation of the whirlpool
(*) With charge
Relax from the first moment of your arrival in the private lounge for check-in and check-out. In this wonderful area you and your loved ones can enjoy details such as welcome drinks, an exclusive pool, a mobile phone for your entire stay and an explanation of the Family Concierge service.
In The Reserve at Paradisus Palma Real, both the oldest and the youngest members of the family will enjoy everything that the Family Concierge has prepared for you. The "Fun in the bath" service, special amenities for children and the mini bathrobes and slippers so that the children also enjoy every detail.
The fantastic activities at The Reserve at Paradisus Palma Real are designed for the whole family. Sports activities, such as golf at the incredible Cocotal Golf course, and activities for adults, such as tennis, paddle tennis, dance classes and snorkelling for the more adventurous. Water sports for teenagers, and workshops and games for children. The entertainment is served!
In The Reserve at Paradisus Palma Real the little ones have their own area for fun and entertainment. The resort's family pool, with a small splash pool, is the perfect place for children to enjoy their family holiday in the Dominican Republic. Our fun creative activities, as well as different sports activities, will leave no place for boredom.
Fun and entertainment for adults:
At The Reserve at Paradisus Palma Real adults can enjoy sports activities such as yoga, Pilates, tennis or beach volleyball. For the more daring, there are salsa, bachata and merengue classes during the day. In the evening, we have activities such as incredible shows and the resident DJ in the Red Lounge. The perfect options to end the day.
For the most adventurous teenagers:
The incredible adventure park is just part of what this boutique resort offers teenagers. Activities such as tennis, paddle tennis or the most amazing water sports will ensure teenagers enjoy their Punta Cana experience to the full. Water activities such as kayaking, windsurfing, catamarans or boogie board are essential parts of their day to day activities during their holiday.
Complementary green fees at Cocotal Golf and Country Club:
Practice your swing in a dream setting in the Dominican Republic.
Integrated into the Dominican landscape of Bavaro Beach, Cocotal Golf Course is the most unique and challenging course in Punta Cana. The 18-hole Cocotal golf course was designed by the renowned course architect Jose Gancedo, and opened for play in 2000, offering a first-class experience to golfers of all levels. The architect is a six-time Spanish Champion, and followed the area’s natural contours to create an outstanding golf course which will easily be remembered long after having played it.